Equation Network Offers Free NG911 Training for Michigan Staff

SOUTHFIELD, MI, UNITED STATES, October 20, 2026 /CourierPR/ -- Equature and Peninsula Fiber Network (PFN) have announced a partnership that will provide free on-demand training for Michigan’s Next Generation 911 (NG911) call center staff. The initiative, which leverages Equature’s virtual training platform, aims to ensure that emergency communications personnel have the necessary knowledge and skills to effectively handle the evolving technology and networks supporting their work.

The partnership between Equature and PFN will make PFN’s Michigan-focused NG911 courses available in one convenient location, powered by Equature’s platform. This move is particularly significant given that PFN is the provider of NG911 services in all 83 counties of Michigan, ensuring reliable, high-performance connectivity for public safety agencies. As emergency communications technology continues to evolve, the training offered by this partnership is crucial for keeping staff informed and prepared.

The courses, which are available in an on-demand format, are designed to be accessible to call center staff who can learn at their own schedules. This flexibility is especially important for personnel who may have varying work hours or other commitments. The courses cover NG911 and the telephone providers serving Michigan, providing comprehensive education on the latest technology and network infrastructure.

The partnership combines PFN’s NG911 expertise with Equature’s experience in public safety education, making Michigan-specific instruction easier for PFN customers to access and revisit. The courses are free for PFN customers, further enhancing the value of the partnership.

Equature provides public safety communications recording, quality assurance, and training tools, supporting the professional development of telecommunicators and supervisors. PFN, based in Marquette, Michigan, provides telecommunications, transport, and broadband services for governments, businesses, and other telecommunications companies, with a focus on NG911 services in Michigan and Wisconsin.

This initiative underscores PFN’s commitment to public safety and its ongoing efforts to ensure reliable and high-performance connectivity for public safety agencies. It also highlights Equature’s dedication to supporting the professional growth of emergency communications personnel. Together, the two organizations are working to ensure that Michigan’s call center staff are well-equipped to handle the evolving landscape of emergency communications.