Devlane Launches AI Agent Lainey to Streamline Internal Operations

Devlane, a technology partner based in Montevideo, Uruguay, has expanded its internal operations with the introduction of Lainey, an AI agent designed to connect and streamline its various systems, data, and workflows across the company. This move marks a significant step in Devlane’s efforts to integrate artificial intelligence into its everyday processes, aiming to reduce friction and enhance efficiency.

Lainey, named after the company’s mascot, is not just another standalone tool but a layer that integrates with the existing platforms and data Devlane’s teams use daily. By building workflows on this shared AI layer, Devlane can ensure that information is easily accessible and processes are automated, without the need for employees to navigate multiple systems.

For instance, in the Talent Acquisition department, Lainey supports recruiters by making relevant information more accessible across Devlane’s recruiting systems. This reduces repetitive administrative tasks, allowing the team to focus more on understanding roles, evaluating candidates, and building relationships throughout the hiring process. The same infrastructure can be used in other departments such as People Experience, Administration, or company leadership, where Lainey can help with onboarding, understanding company metrics, or checking information across different sources.

What sets Lainey apart is its ability to work across various systems, connecting information that is often siloed within a company. For example, recruiting data might be stored in one platform, employee information in another, and operational records in yet another. Lainey bridges these gaps, providing a seamless experience for employees and streamlining the retrieval of information.

The initiative is part of a broader effort by Devlane to identify practical applications of AI across the organization. The company is focusing on processes where technology can remove friction, connect information, and make existing systems easier to use. Human validation remains a crucial part of the process, particularly for workflows involving decisions or sensitive company information. The objective is not to remove people from these processes but to give them better access to information, reduce repetitive work, and make connections between systems that would otherwise require multiple manual steps.

Building and using Lainey internally also provides Devlane with a real-world environment to test how AI agents perform in day-to-day business operations. The company can understand where AI delivers value, where human oversight remains necessary, and how new use cases can be added without disrupting existing workflows. These learnings extend directly into Devlane’s work with companies in the United States, where it supports organizations in designing, building, and evolving digital products and technology initiatives.

Operating across more than 15 countries, Devlane supports companies through staff augmentation, custom software development, and AI development services, combining senior engineering talent with the technical and operational expertise needed to bring complex initiatives to life. Devlane has partnered with companies including SpotOn, Everlane, Flo by Moen, ResortPass, and Grindr, leveraging its expertise in AI and software development to help businesses thrive.

This internal AI initiative is a testament to Devlane’s commitment to innovation and efficiency, setting a precedent for how companies can integrate AI into their operations to enhance productivity and streamline workflows.