CDS Visual Launches CDS Partner Exchange for Enhanced Collaboration

DOWNERS GROVE, Ill., Oct. 29, 2026 /CourierPR/ -- CDS Visual, a division of Dover (NYSE: DOV), has unveiled a new platform designed to enhance collaboration between industrial manufacturers and their partners. The launch of CDS Partner Exchange™ marks a significant step in streamlining commercial processes and creating a more connected, automated, and scalable ecosystem.

CDS Partner Exchange connects various systems, including CRM, ERP, commerce, and service platforms, to unify channel engagement, order processing, product visualization, quoting, service, and aftermarket support into a single environment. This integrated platform is intended to improve visibility and reduce manual effort for manufacturers and their partners.

Anna Harkins, General Manager at CDS Visual, emphasized the importance of real-time collaboration in the future of partner engagement.

Key features of CDS Partner Exchange include:

- Self-Service Access: Partners, distributors, dealers, and customers can access their orders, alerts, and quotes 24/7 through a single interface, which is expected to lower service costs while enhancing the user experience. - Flexible Deployment Options: The platform offers a multi-tenant SaaS solution that can be configured as a stand-alone partner portal or integrated with existing ERP and e-commerce systems to unify product, parts, and service sales. - Unified Partner Onboarding and Lifecycle Workflows: Streamlined onboarding, access provisioning, and ongoing partner management are facilitated through configurable workflows. - Advanced CRM-Integrated Partner Processes: Beyond standard CRM connectivity, the platform supports workflow-driven integration, enabling seamless coordination between internal teams and partners. - Deep ERP and Back-Office Integration: Partner interactions are natively connected to ERP systems, providing real-time visibility into orders, inventory, pricing, and operational data. - Embedded E-Commerce Experience Enhancing Workflows: Partners can browse products, manage favorites, and transact directly within the portal, bridging the gap between enablement and revenue execution. - RFQ Workflow Orchestration: Structured quotation processes are supported, accelerating deal cycles and improving pricing accuracy. - Warranty and Returns Management: Simplified submission of warranty claims and returns with guided workflows and real-time status tracking. - Content and Engagement Analytics: Visibility into partner activity and engagement is provided, linking content usage and behavior to intent and outcomes.

Since 2005, CDS Visual has been trusted by leading industrial manufacturers to transform complex engineering and product data into connected, interactive digital experiences. With an entrepreneurial approach that has spanned over 70 years, the company now aims to empower customers, partners, sales teams, and service organizations to confidently explore and configure products, identify the right spare parts, follow digital work instructions, and complete transactions faster.

CDS Visual's commitment to innovation and customer satisfaction is evident in the development of CDS Partner Exchange. The platform is designed to help manufacturers grow revenue, improve productivity, reduce support costs, and make it easier to do business.