Anne Kirby Named CEO of Ethos Support

DALLAS, Oct. 19, 2026 /CourierPR/ -- Ethos Support, a global customer experience and business process outsourcing (BPO) provider, today announced that Anne Kirby has stepped into the role of Chief Executive Officer. The announcement comes as the company celebrates its official launch in 2023, following the establishment of Ethos Support in 2022 as Co-Founder and Chief Operating Officer.

Since its inception, Anne Kirby has played an instrumental role in building Ethos Support's operations, service capabilities, leadership team, and client relationships. With more than 20 years of industry experience, she champions the belief that customer experience and employee experience go hand in hand.

Under Kirby's leadership as Co-Founder and Chief Operating Officer, Ethos Support expanded its customer support, technical support, trust and safety, and back-office capabilities, growing from a startup to a global team of more than 200 professionals and establishing two physical office locations in the Philippines. The company also recently achieved SOC 2 Type II certification, reinforcing its commitment to security, operational excellence, and accountability.

Anne Kirby, who was formerly known as Anne Bibb, is the Founder and Chief Executive Officer of Ethos Support. She has overseen the company's growth from a startup to a global team of more than 200 professionals, and has helped establish the company's operations, service capabilities, leadership team, and client relationships. With more than 20 years of experience in customer experience, employee experience, and business process outsourcing, she champions the belief that customer experience and employee experience go hand in hand.

In her new role, Anne Kirby aims to continue growing Ethos Support in a way that stays true to its core values, ensuring that employees feel valued, clients feel supported, and the personal connection that sets Ethos Support apart remains strong. Her commitment to these values is evident in her leadership approach, which is characterized by deep empathy and a sharp, purposeful execution.

Anne Kirby's leadership has been recognized by CX Network and Onalytica for her industry influence. Under her guidance, Ethos Support has expanded its customer support, technical support, trust and safety, and back-office capabilities, growing from a startup to a global team of more than 200 professionals. The company has also established two physical office locations in the Philippines and achieved SOC 2 Type II certification, reinforcing its commitment to security, operational excellence, and accountability.

Anne Kirby's experience and leadership have been instrumental in building Ethos Support into a trusted and respected company, and her commitment to the company's core values and her dedication to providing exceptional customer and employee experiences will continue to guide Ethos Support's growth and success in the years to come.