Records Company Expands Services with Integrations for Law Firms

The Records Company, based in Hamilton, Ohio, has expanded its services by integrating with Filevine and Litify. These integrations aim to simplify the process of record retrieval for law firms, particularly those handling plaintiff cases. By connecting nationwide retrieval services with existing case management workflows, The Records Company seeks to reduce administrative burdens and increase firm capacity.

The integrations are designed to streamline the record retrieval process, which can be time-consuming and resource-intensive. Provider follow-up, authorization corrections, missing bills, and delayed responses can all hold up case preparation. The new integrations are intended to help firms coordinate retrieval within their existing operations while TRC manages the work required to obtain the requested records.

The Records Company's technology and U.S.-based retrieval team are now integrated into the workflows of law firms already using Filevine and Litify. This means that firms can continue to use the systems they have already invested in, while TRC handles the retrieval process. The company's AI-supported processing, automation, and nationwide provider coordination complement the integrations, allowing firms to review integration options with TRC or use its online portal to submit requests, monitor progress, communicate with the retrieval team, and access received records.

TRC also handles the funding and administrative demands of retrieval. The company advances provider fees and bills firms only when a request closes. Its service uses a flat per-request fee, with provider charges separate, and requires no contract or minimum request commitment. Records are delivered to the firm the same day TRC receives them, and live turnaround data across all 50 states gives firms visibility into retrieval performance.

For plaintiff firms, record retrieval can be a significant challenge. The integrations with Filevine and Litify are designed to address these challenges by making the process more efficient and less time-consuming. Law firms can now schedule a 15-minute walkthrough to review their current process, integration options, and the retrieval tasks TRC can take over. The Records Company is also featured in Filevine's partner directory, making it easier for firms to learn about and implement the new integrations.