Omnichat Secures US$10M Series A Funding for AI Agent Platform Expansion
News related to:Omnichat Limited · 2 min read
HONG KONG, Oct. 26, 2026 /CourierPR/ -- Omnichat, an AI-native marketing and customer experience platform, has secured a US$10 million Series A funding round led by Openspace Capital. The investment will be used to scale Omnichat’s Agentic AI platform, deepen research and development on Omni AI Agents, and accelerate the company’s global expansion.
Launched in 2026, the Omni AI Agents suite includes the AI Marketing Agent, which builds customer segments and generates complete messaging campaigns from a single prompt; the AI Sales Agent, which recommends products and closes orders inside the chat; and the AI Customer Service Agent, which resolves customer inquiries 24/7. Additionally, OmniClaw, an AI business analyst, tracks customer behavior, chat trends, and store-level revenue attribution in real time.
The platform has gained traction quickly, with OmniClaw being adopted by approximately 300 brands within two months of its June launch. The AI Marketing Agent's usage has also tripled over the same period. Unlike shared-inbox tools that only aggregate chats, Omnichat unifies marketing, sales, and customer service on a single customer profile. The platform also attributes revenue back to the conversation, including purchases completed in physical stores. Its agents operate across multiple messaging platforms, including WhatsApp, LINE, Facebook Messenger, Instagram, WeChat, KakaoTalk, and TikTok.
Omnichat's clients include global brands such as Dyson, FILA, Watsons, L'OCCITANE, VF Corporation, SMCP, and Mead Johnson. The company has helped 5,000 clients generate over US$100 million in revenue.
Building on its operational footprint across Asia Pacific, Omnichat will use the Series A capital to scale its market presence globally.
The platform's suite of AI agents is designed to handle the core work of marketing, sales, and service teams inside the chat. The AI Marketing Agent automates the creation of customer segments and messaging campaigns, while the AI Sales Agent streamlines the process of recommending products and closing orders. The AI Customer Service Agent ensures 24/7 support for customer inquiries. OmniClaw, the AI business analyst, provides real-time tracking of customer behavior, chat trends, and store-level revenue attribution.
Omnichat's comprehensive AI Social CRM ecosystem unifies marketing automation, sales conversion, and customer support. As a Meta Business Partner, WhatsApp Business Solution Provider, and LINE Biz-Solutions Tech Partner, the platform bridges conversational engagement with agentic execution across various messaging platforms. This integration allows businesses to convert everyday customer conversations into measurable revenue.
The funding round will enable Omnichat to expand its reach and support, helping businesses grow revenue without increasing headcount.
The Series A funding will also be used to deepen research and development on the Omni AI Agents, ensuring continuous improvement and innovation.
With a strong foundation in Asia Pacific, Omnichat is poised to expand its global presence, leveraging the Series A funding to drive its mission of transforming customer experiences through AI-driven commerce.