Medsender Launches Agentic Referral Management Software

NEW YORK, Oct. 13, 2026 /CourierPR/ -- Medsender, a company that helps medical practices grow without adding staff, has launched Agentic Referral Management, a software solution designed to streamline the process of turning referrals into booked appointments. The new system promises to revolutionize how specialty practices handle incoming referrals, significantly reducing the time between a referral and a patient's first appointment.

According to the press release, the software can process incoming referrals in under 30 seconds and contact each patient by text and email, followed by a phone call if necessary, within minutes. This rapid response time is crucial, as it ensures that patients still expect to hear from the practice, even if they receive the referral late in the day. The software then automatically posts the referral to the patient's electronic health record (EHR) once they book an appointment, with no manual data entry required.

In a pilot deployment at Anne Arundel Dermatology, one of the first practices to adopt the new system, the results were impressive. The share of referrals that turned into booked appointments increased from 10% to 48% in the first month, a 4.8-fold improvement. This significant boost in conversion rates was achieved without adding any additional staff, demonstrating the software's efficiency and effectiveness.

Anne Arundel Dermatology operates 110 locations with 325 providers, making it a large-scale user of the software.

The software is compatible with any EHR platform and can be implemented in two to four weeks. Medsender claims that more than 1,000 clinics across various specialties, including dermatology, ENT, ophthalmology, orthopedics, gastroenterology, and multi-specialty groups, trust the company to manage their front-office workflows.

With Agentic Referral Management, Medsender aims to address the administrative breakdown that often leads to lost patients. By automating the process of turning referrals into booked appointments, the company hopes to help practices grow without the need for additional staff.