Heartland Dental Unveils Conuity Care Coordination™ to Improve Dental Care Coordination

News provided byHeartland Dental · 2 min read
Effingham, Ill., September 3, 2026, Heartland Dental has unveiled Conuity Care Coordination™, a new platform and suite of services designed to improve the connectivity and coordination between general dentists, specialty providers, and patients. This advancement aims to address a common issue in the dental care system where only 15% to 30% of patients adhere to follow-up specialty dental treatment recommendations.
Rick Workman, DMD, Founder and Executive Chairman of Heartland Dental, emphasized the company's commitment to enhancing the patient experience. "Conuity Care Coordination™ is a testament to our dedication to supporting doctors and ensuring patients receive seamless, high-quality care throughout their journey," he stated. "By integrating advanced technology and care coordination services, we aim to strengthen the collaboration between providers and keep patients engaged and informed."
The new platform and services will facilitate the entire process from referral to follow-up care. Care teams can now more effectively identify specialty care options, track patient progress, and communicate across providers. This comprehensive approach is expected to reduce the complexities and breakdowns that often occur in the patient journey, thereby improving overall oral health outcomes.
Timothy J. Quirt, DDS, MBA, Senior Vice President of Clinical Operations at Heartland Dental, highlighted the significance of Conuity Care Coordination™. "This represents an important step forward in our mission to provide a more connected and coordinated care experience," he said. "By leveraging technology and care coordination, we can ensure greater visibility and communication, ultimately helping patients stay connected to the care they need."
Heartland Dental's investment in Conuity Care Coordination™ underscores its ongoing commitment to a doctor-led culture and support model. The company believes that enhanced collaboration and streamlined processes will enable supported doctors to focus on delivering exceptional patient care.
According to Workman, "Conuity Care Coordination™ is another example of how we are evolving our support model to better serve the doctors and communities we care for. By supporting our network of general and specialty providers, we can drive higher standards of care and improve outcomes for patients."
Heartland Dental, the nation's largest dental support organization, has a rich history dating back to the entrepreneurial spirit of Rick Workman, DMD. The company now serves over 3,000 doctors in 1,900 locations across 38 states and the District of Columbia. KKR, a leading global investment firm, holds a majority ownership stake in the company.
With Conuity Care Coordination™, Heartland Dental continues to position itself at the forefront of dental care innovation, aiming to make a significant impact on patient outcomes and the overall dental care experience.