Fastcall Launches Fastcall Mobile for Native iPhone and Android Calling and SMS
News related to:Fastcall · 2 min read
LOS ANGELES, CA, UNITED STATES, October 27, 2026 /CourierPR/ -- Fastcall, a communications app built entirely on Salesforce, has launched Fastcall Mobile. This new application brings native calling and SMS capabilities directly into Salesforce for both iPhone and Android users. The app is designed to capture customer conversations that occur outside the office and automatically logs them into the Salesforce customer record.
The launch of Fastcall Mobile addresses a significant gap in enterprise communication. Over the past decade, businesses have shifted customer conversations from desk phones to personal devices. While VoIP services have reduced costs, mobile phones have replaced company handsets, and remote work has spread teams across different locations. Business texting has also become mainstream. However, these changes have left a gap: calls and texts made from a representative's phone often do not reach Salesforce, leading to a loss of visibility for managers.
Fastcall Mobile aims to bridge this gap by integrating native calling and two-way SMS directly into the Salesforce mobile experience. The app runs natively on both iPhone and Android, using Apple's CallKit and PushKit frameworks on iOS. It enables users to access all of Fastcall’s powerful communications channels inside the Salesforce mobile experience and in native phone apps.
Key features of Fastcall Mobile include: - Context-aware inbound calls on both iPhone and Android, where incoming Fastcall calls are distinguished from personal calls and provide caller context from CRM records. - Native outbound calling, allowing users to place calls from records in the Salesforce mobile app or native phone contacts, with the calls then matched and logged to CRM records. - Two-way SMS, ensuring that text conversations stay tied to the right Salesforce records. - Automatic logging, capturing every call and text in Salesforce with no manual entry required. - Conversation-centric records, where calls and messages roll up into conversations by topic and participants, providing managers with a comprehensive view of customer interactions. - Enterprise readiness, built 100% on Salesforce and powered by Twilio.
The app is designed to amplify a representative's judgment by ensuring every conversation is captured and available for review.
Fastcall Mobile will be available for iPhone and Android in late November 2026. Users can learn more about the app at fastcall.com.