Executives Struggle to Get Honest Feedback from Subordinates
News fromCourierPR · 2 min read
SHERMAN OAKS, CA, October 09, 2026 /CourierPR/ -- The higher executives climb the corporate ladder, the fewer people are willing to tell them the truth, according to Joel Berman, an executive coach and former senior media executive. This phenomenon, Berman notes, can lead to significant challenges for leaders who must navigate their organizations effectively.
Berman explains that employees often withhold information due to fear of the boss's reaction, a desire to avoid delivering bad news, or a belief that they should handle the problem themselves.
While Berman acknowledges that leaders should want employees to solve problems and come prepared with a plan, he emphasizes the importance of open communication.
The timing of the information can significantly impact the outcome. Berman notes that if a business is likely to miss its revenue expectations and senior leadership learns about it early enough, there may still be choices available. Expenses can be adjusted, resources can be moved, and leadership can intervene to manage the situation. However, if the problem is only discovered after the fact, the options become limited.
Knowing earlier provides an opportunity to act, whereas finding out after the fact leaves little room for intervention.
Berman stresses the importance of leaders creating a culture that encourages open communication. This can be achieved through regular dialogue, such as meaningful staff meetings, weekly or biweekly one-on-one conversations, or other communication rhythms that fit the organization's needs. Leaders should not only leave the door open but also ask better questions to foster a more transparent environment.
The article highlights that while leaders cannot prevent every problem, they should be aware of what is happening within their organizations. Berman said.
Berman's perspective is informed by his experience as an executive coach and his years in senior executive roles. He believes that leaders must also examine their own behavior to ensure they are not discouraging open communication. "People remember," Berman said.
In conclusion, Berman's insights underscore the critical role of open communication in leadership. By fostering an environment where employees feel comfortable sharing both good and bad news, leaders can make more informed decisions and address issues more effectively.