ePlanet Brokers Publishes H1 2026 Transparency Report and Receives Industry Award
News related to:ePlanet Brokers · 2 min read
DUBAI, United Arab Emirates, Oct. 13, 2026 /CourierPR/ -- ePlanet Brokers has published its H1 2026 Transparency Report, providing operational data on withdrawals, deposits, Know Your Customer (KYC) processes, trading execution, and customer support. The report comes alongside the company's receipt of the Best Broker 2026 award at Forex Expo Dubai 2026, highlighting the company's commitment to transparency and operational excellence.
According to the report, ePlanet Brokers achieved a 99% deposit success rate during the first half of 2026. The company also reported a withdrawal success rate of more than 95%, with an average internal withdrawal processing time of approximately eight minutes. Over 40% of withdrawals were automated, streamlining the process for customers. However, the report also acknowledges that delays can occur due to interbank processing, bank-specific restrictions, and additional reviews.
In terms of trading operations, ePlanet Brokers reported a 99.9% order execution success rate, with an average execution speed of approximately 110 milliseconds, compared to around 150 milliseconds in the second half of 2025. These figures provide a clear indication of the company's efficiency in executing trades.
The report also delves into the KYC process, stating that the approval rate is 88%, with automated identity verification taking less than 30 seconds on average. The company notes that delays can occur due to incomplete or unclear documentation and cases requiring additional checks.
Customer support performance is measured through first response and resolution times. The average first response time was 181 seconds, while the average resolution time was 67 minutes. These metrics offer insight into the company's responsiveness and problem-solving capabilities.
ePlanet Brokers operates through entities in multiple jurisdictions. The company is incorporated and registered in the Comoros Union under the International Companies Act 2006, with IBC Registration No. HY00923038. Additionally, Nebula Ventures Ltd is incorporated in Vanuatu under Company Registration No. 700819 and is licensed and regulated by the Vanuatu Financial Services Commission to provide financial dealer services.
The Best Broker 2026 award at Forex Expo Dubai 2026 is a testament to the company's performance and commitment to excellence. However, the company emphasizes that traders should still conduct due diligence, examining legal information, trading conditions, platforms, and operational performance.
The transparency report and the industry award together provide traders with valuable information to make informed decisions. By making operational results visible and addressing both positive outcomes and areas for improvement, ePlanet Brokers aims to build trust and credibility in the financial markets.