California Residents Eligible for Vanilla Gift Card Restitution Fund
News related to:Vanilla Gift Card Restitution Fund · 2 min read
SAN FRANCISCO, Oct. 23, 2026 /CourierPR/ -- The San Francisco City Attorney's Office has announced a settlement in a lawsuit against InComm Financial Services, the company that sells Vanilla Gift Cards. The lawsuit alleged that Vanilla Gift Cards were susceptible to package tampering, allowing criminals to access card information before purchase and make unauthorized transactions. InComm denies the allegations.
The settlement includes a Restitution Fund of $1,525,000 to compensate California residents who lost money from Vanilla Gift Cards due to unauthorized transactions. To be eligible for payment, residents must have purchased a Vanilla Gift Card in California between November 1, 2019, and September 30, 2024, and been unable to use some or all of the card's balance because of unauthorized transactions believed to be the result of package tampering. Claimants must also not have received a refund from InComm for the funds they lost.
Residents who meet these criteria can submit a Claim Form and Attestation by February 19, 2027, to be considered for payment. A complete Proof of Claim is optional but may increase the payment amount. A Claimant who submits a complete Proof of Claim may be eligible for payment for the full value of reported lost funds for each eligible Vanilla Gift Card. An incomplete Proof of Claim may be eligible for up to 75% of reported lost funds, depending on the documentation provided. Without a Proof of Claim, a Claimant may be eligible for up to $15 per Vanilla Gift Card, for no more than two cards and a maximum total payment of $30.
To submit a claim, residents can visit the Gift Card Claims Administrator at P.O. Box 301132, Los Angeles, CA 90030-1132, or submit a claim online at www.CAGiftCardSettlement.com. A Proof of Claim is not required, but it may increase the potential payment. To submit a complete Proof of Claim, claimants must provide the purchase receipt, photos of the front and back of the Vanilla Gift Card, the card transaction history with the unauthorized transaction(s) identified, and, if applicable, documentation of any prior request to InComm for a refund.