Users don't trust AI, but still use its answers without verifying
News related to:F-Secure · 4 min read
LOS ANGELES, Sept. 23, 2026 /CourierPR/ -- A new survey conducted by F-Secure reveals that nearly 90% of AI users believe it is their responsibility to verify the answers AI gives them, but only 70% check these answers regularly. F-Secure’s survey of 1,500 AI users in the United States and the United Kingdom delves into the reasons behind this disconnect, shedding light on how users are using AI tools, and the risks they are facing.
Nearly half (47.3%) of AI users say they stop questioning an answer if it sounds right, which is more than twice as common as any other reason for not verifying a response. One in four (25.2%) have followed AI advice on a major real-life decision, indicating that users are not just casually using chatbots for casual questions or hypothetical scenarios. More than one-third (35.3%) have used AI to fact-check AI, suggesting a false sense of security as they rely on another AI chatbot to verify an answer.
The survey also found that frequent AI use is associated with a lower bar for accepting answers. Among people who use AI for many different types of tasks, 59.7% accepted answers without further verification, compared with 28.6% among those who only use AI for low-stakes questions. This disparity highlights the growing gap between people's awareness of the risks and how they actually use these tools.
Users are not just casual about their AI interactions. Nearly half (47.3%) of AI users say they stop questioning an answer if it sounds right, which is more than twice as common as any other reason for not verifying a response. One in four (25.2%) have followed AI advice on a major real-life decision, indicating that users are not just casually using chatbots for casual questions or hypothetical scenarios. More than one-third (35.3%) have used AI to fact-check AI, suggesting a false sense of security as they rely on another AI chatbot to verify an answer.
The survey also found that frequent AI use is associated with a lower bar for accepting answers. Among people who use AI for many different types of tasks, 59.7% accepted answers without further verification, compared with 28.6% among those who only use AI for low-stakes questions. This disparity highlights the growing gap between people's awareness of the risks and how they actually use these tools.
Users are not just casual about their AI interactions. Nearly half (47.3%) of AI users say they stop questioning an answer if it sounds right, which is more than twice as common as any other reason for not verifying a response. One in four (25.2%) have followed AI advice on a major real-life decision, indicating that users are not just casually using chatbots for casual questions or hypothetical scenarios. More than one-third (35.3%) have used AI to fact-check AI, suggesting a false sense of security as they rely on another AI chatbot to verify an answer.
The survey also found that frequent AI use is associated with a lower bar for accepting answers. Among people who use AI for many different types of tasks, 59.7% accepted answers without further verification, compared with 28.6% among those who only use AI for low-stakes questions. This disparity highlights the growing gap between people's awareness of the risks and how they actually use these tools.
Users are not just casual about their AI interactions. Nearly half (47.3%) of AI users say they stop questioning an answer if it sounds right, which is more than twice as common as any other reason for not verifying a response. One in four (25.2%) have followed AI advice on a major real-life decision, indicating that users are not just casually using chatbots for casual questions or hypothetical scenarios. More than one-third (35.3%) have used AI to fact-check AI, suggesting a false sense of security as they rely on another AI chatbot to verify an answer.
The survey also found that frequent AI use is associated with a lower bar for accepting answers. Among people who use AI for many different types of tasks, 59.7% accepted answers without further verification, compared with 28.6% among those who only use AI for low-stakes questions. This disparity highlights the growing gap between people's awareness of the risks and how they actually use these tools.
Users are not just casual about their AI interactions. Nearly half (47.3%) of AI users say they stop questioning an answer if it sounds right, which is more than twice as common as any other reason for not verifying a response. One in four (25.2%) have followed AI advice on a major real-life decision, indicating that users are not just casually using chatbots for casual questions or hypothetical scenarios. More than one-third (35.3%) have used AI to fact-check AI, suggesting a false sense of security as they rely on another AI chatbot to verify an answer.
The survey also found that frequent AI use is associated with a lower bar for accepting answers. Among people who use AI for many different types of tasks, 59.7% accepted answers without further verification, compared with 28.6% among those who only use AI for low-stakes questions. This disparity highlights the growing gap between people's awareness of the risks and how they actually use these tools.
Users are not just casual about their AI interactions. Nearly half (47.3%) of AI users say they stop questioning an answer if it sounds right, which is more than twice as common as any other reason for not verifying a response. One in four (25.2%) have followed AI advice on a major real-life decision, indicating that users are not just casually using chatbots for casual questions or hypothetical scenarios.