Towner Communications Expands Mitel Support in Midwest

KANSAS CITY, MO, UNITED STATES, November 11, 2026 /CourierPR/ -- Towner Communications, a family-owned telecommunications company based in Kansas City, Missouri, has bolstered its Mitel support capabilities across Wisconsin and Minnesota. The expansion, which began in 1980, now includes three experienced specialists: Rick Reinholz, Lane Kufner, and Larry Trivett, all of whom bring decades of expertise in supporting complex business communications systems.

Founded in Jefferson City, Missouri, in 1947, Towner Communications has been a cornerstone in the telecommunications industry for nearly eight decades. The company has worked closely with Mitel technology since the early 1980s, making it a trusted partner for businesses, healthcare organizations, school districts, and municipalities in the Midwest. As the company approaches its 80th anniversary in 2027, Towner Communications continues to invest in specialized technical expertise and long-term customer support.

The new hires bring a wealth of experience to the team. Rick Reinholz serves as the Director of Mitel Services, while Lane Kufner and Larry Trivett are Senior Mitel Engineers. Together, they will provide technical troubleshooting, system maintenance, call routing assistance, SIP connectivity support, multi-site configuration, and communications planning. These services are crucial for organizations operating established Mitel phone systems, helping them extend the useful life of their infrastructure, resolve technical issues, and make informed modernization decisions.

Julie Towner, CEO of Towner Communications, emphasized the importance of maintaining reliable communications systems while evaluating upgrades or replacements based on operational requirements.

The expansion of Towner's engineering resources reflects the company's commitment to supporting Mitel customers throughout Wisconsin and Minnesota, while continuing to serve organizations across Missouri, Kansas, and surrounding Midwestern states. The company's approach emphasizes helping organizations maintain reliable communications systems while evaluating upgrades or replacements based on operational requirements rather than unnecessary technology changes.

Towner Communications provides a range of business phone systems, Mitel support, cloud communications, contact center solutions, structured cabling, fiber optic infrastructure, and integrated security solutions to organizations throughout the greater Midwest. The company's investment in experienced telecommunications professionals underscores its dedication to providing top-tier support and services to its clients.