Sopra Steria and Dynatrace Launch Observability and AIOps Practice in Europe

PARIS, Sept. 15, 2026 /CourierPR/ -- Sopra Steria and Dynatrace have joined forces to launch a dedicated observability and AIOps (Artificial Intelligence for IT Operations) practice in Europe. The initiative aims to support large European organizations in managing increasingly complex IT estates, particularly in sectors where application availability and operational resilience are critical, such as banking, insurance, telecommunications, retail, and the public sector.

The new practice, which will initially operate in France and Norway, is designed to enhance business resilience through advanced observability solutions. Traditional monitoring tools have struggled to keep up with the demands of modern IT environments, characterized by microservices, hybrid infrastructure, and massive telemetry volumes. Regulatory pressures, such as the Digital Operational Resilience Act (DORA) for financial entities and the Network and Information Systems Directive 2 (NIS2) for critical infrastructure, have further emphasized the need for robust observability practices.

Sopra Steria clients will benefit from a comprehensive, real-time view of their application health, replacing the need for multiple disconnected tools and dashboards. Dynatrace Intelligence, the AI-powered engine of the platform, identifies the root cause of anomalies and provides clear explanations, enabling teams to address issues more efficiently. This unified view is accessible to business, development, security, and operations teams, ensuring a single source of truth for decision-making.

The observability and AIOps practice will deliver significant business benefits, including reduced downtime, optimized infrastructure sizing, and increased focus on product development. By integrating the platform into existing environments, including cloud, IT service management, automation, and container platforms, Sopra Steria aims to enhance the overall resilience, cost efficiency, and speed of innovation for its clients.

Sopra Steria's approach to delivering the platform involves a certified team dedicated to the practice, a structured delivery method in four stages, joint governance with Dynatrace, and seamless integration into clients' existing operations. The practice will be particularly impactful in managed services contracts, where observability and AIOps become integral to the ongoing management of IT estates.

By leveraging Dynatrace's advanced observability platform, Sopra Steria is well-positioned to support European organizations in navigating the complexities of modern IT environments and ensuring business continuity in a rapidly evolving digital landscape.