SmartMark's Customer2Grid Solution Wins Platinum Pinnacle Award

PHILADELPHIA, Oct. 5, 2026 /CourierPR/ -- SmartMark Communications, a global leader in smart grid customer engagement, has achieved a significant milestone with the successful deployment of its Customer2Grid™ solution. This innovative approach has not only enhanced customer satisfaction but also received the platinum Pinnacle Award for Excellence in the category of Best Consumer IoT Product. The award recognizes SmartMark's pioneering work in creating a balanced relationship between utilities and their customers, enabling a more flexible and efficient grid.

The patented solution, designed to foster two-way communication and engagement between utilities and consumers, marks a significant advancement in the energy industry. Juliet Shavit, President and CEO of SmartMark, emphasized the importance of placing customers at the center of the dialogue and technology.

SmartMark's solution has been deployed at a Tier one Investor-Owned utility, demonstrating its effectiveness in real-world scenarios. The company continues to expand its deployments across the United States, aiming to further integrate customer-centric strategies into the smart grid landscape. According to Shavit, the solution allows for a more balanced relationship between utilities and customers, which is essential in today's resource-strained environment.

The platinum Pinnacle Award underscores SmartMark's commitment to customer-focused solutions and its ability to shape the future of the energy industry. The award highlights the company's expertise in smart home energy management and its role in advising policy makers, utilities, and technology companies. With a history spanning over two decades, SmartMark has consistently been at the forefront of smart grid technology, helping organizations understand the role of consumers in industry transformation.

In summary, SmartMark Communications' Customer2Grid™ solution has not only improved customer satisfaction but also received industry recognition. The deployment of this innovative solution at a Tier one utility and the platinum Pinnacle Award further solidify SmartMark's position as a leader in the smart grid customer engagement space.