SBOA Tenant Insurance Reports 52% Drop in Theft-Related Losses with StorageDefender Smart Units
News provided bySBOA Tenant Insurance · 2 min read
LAS VEGAS, Sept. 3, 2026, SBOA Tenant Insurance, a leading provider of tenant insurance in the self-storage industry, has reported significant reductions in theft-related losses for facilities equipped with StorageDefender Smart Units. The insurance company conducted a comprehensive analysis across 33 self-storage facilities, all of which are insured through SBOA Tenant Insurance, and found that theft-related claim costs fell by 52% per insured unit. Additionally, theft-related claims reported decreased by 37% per 1,000 insured units.
David Myers, President of SBOA Tenant Insurance, stated, "The data clearly shows that SBOA Tenant Insurance and StorageDefender's in-unit technology work together effectively to reduce theft losses. With real-time alerts, tenants are informed the moment something moves in their unit, leading to faster resolution of incidents and smaller losses."
The Jenkins Organization, a Houston-based self-storage operator, has been using StorageDefender Smart Units since late 2020. According to Troy Sheppard, Chief Operating Officer of The Jenkins Organization, tenant demand for the service has been strong. A 2025 case study revealed that 68% of the company's facilities opted into the program, with a $12 monthly subscription per tenant. Sheppard noted, "Our tenants value the peace of mind and instant alerts provided by SBOA Insurance and StorageDefender. This approach not only generates meaningful income for us but also enhances tenant satisfaction."
Mark Cieri, CEO of StorageDefender, added, "We're pleased to see another quantifiable impact of StorageDefender's technology. The Jenkins Organization is an exemplary company, and it's great to see them save money while providing better service to their tenants."
Based on these findings, SBOA Tenant Insurance is offering an exclusive package for facilities adopting StorageDefender Smart Unit monitoring. The package includes:
- SBOA's performance-based tenant insurance program, featuring CompliVerify automation and enrollment rates approaching 85% - A tenant insurance license at no cost - $750 off Smart Unit and Smart Zone installation - A complimentary annual SBOA membership (valued at $99)
These offerings are designed to help operators enhance tenant protection and boost revenue. SBOA Tenant Insurance will be showcasing its products alongside StorageDefender at the upcoming Self Storage Association 2026 Fall Conference, where interested parties can learn more.
The analysis compared theft-related loss experience before and after the installation of StorageDefender Smart Units, and against similar facilities without the technology in the same ZIP codes. Figures are based on the analysis of 33 facilities in The Jenkins Organization's portfolio and do not guarantee future performance. Individual results may vary.
StorageDefender, a pioneer in the Smart Units-as-a-service category, continues to set industry standards with its patented, field-proven platform. The company offers Smart Units for individual tenant monitoring, Smart Zones for common area and facility-wide intelligence, and the Web Management Portal (WMP) for centralized operational visibility and control.