SAP Unveils AI Tools Transforming Core Business Functions

LAS VEGAS, Oct. 6, 2026 /CourierPR/ -- SAP has unveiled its Autonomous Enterprise initiative, showcasing how its new AI tools are transforming businesses across various core functions. At SAP Connect, the company demonstrated the capabilities of Joule Work and Joule Assistants, which are designed to generate value for customers by connecting intelligence across every function.

Novartis, a long-time SAP customer, is leveraging SAP's Joule Sourcing Assistant to automate parts of its procurement process.

Morgan Foods is also adopting the technology, aiming to move from a reactive to a predictive approach.

Nestlé is using SAP S/4HANA to transform its operations across 140 countries, creating a connected digital core with consistent processes, trusted data, and greater visibility.

PwC is also integrating SAP's Billing Assistant into its processes.

Joule Work is being rolled out as a new AI user interface that lets employees interact with SAP solutions in their own language and complete work across SAP and third-party data. Grounded in business context from SAP Knowledge Graph, which maps more than 7 million data fields, Joule provides information users can rely on. At SAP, Joule Work is already live with 110,000 employees, with the company seeing 20% productivity gains across finance, HR, and procurement. A select group of customers is also using Joule Work in their business environments.

Joule Assistants execute operational work directly within business workflows, using established data, authorizations, and audit trails. Customers control the level of autonomy. SAP's approach is also open: through the Agent2Agent protocol, Joule can connect with third-party AI and agents, bringing governed business context into broader AI workflows.

At SAP Connect, SAP showcased how these capabilities generate outcomes across SAP Autonomous Suite. In finance, controllers can automate revenue recognition, disclosures, and trade compliance, with early deployments of the International Trade Assistant reducing trade classification effort by up to 50%. In supply chain, planners can turn multi-hour disruptions into one-click resolutions across planning, manufacturing, and logistics. In HR, leaders can determine the best way to close workforce gaps, while employees can make smarter benefits choices tailored to their needs. In procurement, decision makers can identify savings opportunities against peer benchmarks and manage the full contingent workforce lifecycle. In customer experience, organizations can turn customer engagement into sales opportunities with AI-powered campaigns, quoting, and customer workflows.

Across industries, SAP is collaborating with customers to apply AI to specialized industry processes, helping organizations in manufacturing, retail, commodity trading, and asset-intensive industries improve decision-making, automate routine actions, and build more resilient operations.

SAP Business AI Platform gives organizations one place to build, contextualize, and govern AI across SAP and third-party environments. With Joule Studio, business users and developers can build and extend skills and agents from no-code to pro-code workflows, choosing from more than 70 AI models. SAP Business Data Cloud and SAP Knowledge Graph ground those agents in trusted business data and context, helping organizations select the right model for each use case and better manage AI value and consumption.

SAP-managed governance helps organizations scale AI with transparency, accountability, and control. AI Agent Hub in SAP LeanIX solutions provides a central inventory of enterprise agents, while SAP's independently ISO/IEC 42001-certified governance architecture supports regulatory requirements, established authorizations, and auditable AI operations.