Ryde Group introduces Multi-Select to improve ride matching speed and reliability

SINGAPORE, September 3, 2026, Ryde Group Ltd (NYSE American:RYDE), a leading technology platform for mobility and quick commerce in Singapore, has introduced Multi-Select, a new booking feature designed to improve the matching speed and reliability of rides for its users. This innovative tool allows riders to search across multiple compatible Ryde services simultaneously, offering more opportunities to secure a ride faster.

With Multi-Select, riders can select multiple Ryde services within a single booking request. Ryde's matching platform then searches through these services concurrently, rather than requiring riders to search one service at a time. Once a suitable driver is matched, the booking is immediately confirmed under the matched service at its displayed fare, while searches across the other selected services automatically cease.

"This feature is designed to increase the probability and speed of securing a ride, especially during periods of high demand or limited driver availability," said James Tan, Chief Product Officer of Ryde Group. "By providing more matching opportunities and streamlining the booking process, we aim to make Ryde faster, simpler, and more dependable for our riders."

Multi-Select offers several key benefits, including: - More matching opportunities by accessing multiple pools of eligible drivers simultaneously. - Faster path to a successful match by broadening available supply within a single booking request. - Greater ride reliability, particularly during times when driver availability is constrained. - Reduced booking friction by eliminating the need to switch between services and repeatedly retry bookings. - Enhanced marketplace efficiency by better connecting flexible rider demand with available driver supply.

"Multi-Select gives our matching engine a wider set of opportunities to work with in real time," Tan added. "By intelligently searching across the selected options, we can secure the first suitable match, providing a meaningful improvement to the booking experience."

The launch of Multi-Select is part of Ryde's broader commitment to improving the efficiency of its matching, routing, and marketplace technology. The feature is being introduced through a phased rollout, allowing Ryde to closely monitor system performance and rider experience as it becomes available to a broader user base.

"Ryde is continuously working to create a smarter mobility marketplace," Tan said. "Multi-Select is another step in this journey, designed to reduce friction and enhance the overall rider experience."

Ryde Group Ltd, founded in Singapore and recognized as the world's first on-demand carpooling app since 2014, continues to innovate in the mobility sector. The company offers a full suite of services, including carpooling, private hire, taxi, and delivery, and is committed to empowering private-hire and taxi partners by taking no commission, ensuring that drivers retain more of their earnings.

Ryde will monitor matching rates, booking completion, rider behavior, and marketplace performance following the launch and will progressively optimize Multi-Select using real-world data.