Pilgrim Health Care Expands Well-Being Solutions for Members

CANTON, Mass., Oct. 28, 2026 /CourierPR/ -- Pilgrim Health Care, a Point32Health company, today announced new partnerships and expanded relationships with clinical and well-being companies aimed at simplifying care and assisting members in their health care journeys. The company is committed to providing coverage that focuses on the whole-person and evolving its offerings around the specific needs of the members and customers it serves.

New and expanded relationships with key clinical partners will provide increased access to preventive and musculoskeletal care, pain management, and caregiver support. These new programs and expanded offerings include:

First, Hinge Health, a digital musculoskeletal (MSK) care program that combines personalized exercise therapy with support from a care team of physical therapists and health coaches. The program is designed to help members prevent injury, manage MSK pain, improve mobility, support rehabilitation before or after surgery, and more. The program is of no additional cost to members and features 24/7 access to accommodate member schedules, technology-enabled guidance to support proper form, movement analysis to measure progress, care assistance with connection to in-person care as needed, and real-time feedback on exercises and adherence. Since its launch in July, more than 2,000 members have enrolled in the Hinge Health program.

Second, Harvard Pilgrim is expanding its relationship with Doctor On Demand by Included Health to add a new virtual primary care benefit for members beginning January 1, 2027. Harvard Pilgrim members already have 24/7 access to Doctor On Demand for urgent care and behavioral health. With virtual primary care, members can establish an ongoing relationship with a primary care provider (PCP), and get support for routine care, preventive screenings, common conditions, prescription needs, and chronic condition management from wherever they are. Care is delivered through secure video, phone, or chat, and virtual PCPs can coordinate in-person services, such as lab work, referrals, or exams, when needed.

Third, Harvard Pilgrim partners with Wellthy to help members manage the many responsibilities that come with caring for themselves and their loved ones, even when the person receiving care is not covered by their health plan. Through Wellthy's Care Concierge service, members have access to personalized, hands-on support for the practical, logistical, and emotional aspects of caregiving including areas such as finding senior housing options and coordinating daily caregiving responsibilities to planning for end-of-life decisions. Harvard Pilgrim recently expanded its relationship with Wellthy to include preparing for unexpected events such as natural disasters and navigating the care needs of family pets.

These new and expanded collaborations are part of a larger suite of offerings available to Harvard Pilgrim members, including Ovia Health, a digital health platform focused on women's and family health, and Meru Health, an online mental health program for teenagers and adults. Harvard Pilgrim's Healthy Weight program from NationsNutrition assists members looking to lose weight, consume more nutrient-rich foods, help prevent or manage conditions like high blood pressure, and helps members feel better and more energetic. As part of its wellness programming, employers can also take advantage of Lifestyle Spending Accounts from Health Equity which offer employees additional ways to seek reimbursement for other (wellness) services and activities further complementing these programs from Harvard Pilgrim.

Product availability, effective dates, eligibility requirements, benefits, and service features may vary by market, employer group, funding arrangement, and/or plan design.