PDI Launches AI Security Service to Combat Shadow AI Risks

ATLANTA, GEORGIA, Sept. 22, 2026 /CourierPR/ -- PDI Technologies, a leading provider of managed security and network services, today unveiled PDI Managed AI Prompt Protection, a new AI security service designed to help organizations combat the growing challenge of shadow AI. The service, available globally, aims to provide organizations with the visibility, security, and real-time control needed to manage AI usage across their workforce, including for unmanaged AI tools such as ChatGPT, Gemini, Claude, Cursor, and other custom Large Language Models (LLMs).

While many organizations are aware of the AI tools they have approved, they often lack the necessary visibility into which tools employees are actually using and whether they are using AI responsibly. As AI adoption continues to accelerate, this gap in visibility is fueling a significant shadow AI challenge that poses a serious business risk. According to a recent report from IBM, shadow AI's share of security incidents has more than doubled to 43% this year, with those incidents now averaging $5.39 million in breach costs.

Tom Jackson, Vice President of Information Technology at Beck Suppliers, Inc., one of Ohio's leading independent fuel suppliers and convenience retail operators, highlighted the dual benefits and challenges of AI adoption.

PDI Managed AI Prompt Protection addresses these challenges by providing organizations with the visibility needed to manage AI usage effectively. The service discovers shadow AI and offers visibility into more than 15,000 AI services used across the workforce, creating a single source of truth for AI activity. It also protects and redacts sensitive information in real-time, ensuring that customer data, payment information, intellectual property, and other critical business assets are not exposed to external AI platforms. Additionally, the service guides employees toward safer AI usage through in-the-moment coaching, reinforcing responsible AI practices.

Ameer Karim, Senior Vice President & General Manager of Security & Network Solutions at PDI Technologies, emphasized the importance of this service.

This service is part of PDI Technologies' broader portfolio of security and network solutions, which includes managed security and network services delivered through 24/7/365 Security Operations Centers (SOCs) and Network Operations Centers (NOCs). PDI also offers AI-powered insights via the PDI Cybersecurity Platform, which processes over 1 trillion traffic logs per quarter and safeguards more than $1 trillion in retail transactions annually.

PDI Technologies, Inc. provides solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By "Connecting Convenience" across the globe, PDI helps businesses modernize operations and converge systems to increase productivity and engage customers faster. Now with PDIQ, PDI is embedding AI into trusted workflows so teams can work smarter, make better decisions, and accelerate innovation. From large-scale ERP and logistics to loyalty, payments, and cybersecurity, PDI delivers the intelligence needed to win in a rapidly changing world.