PCMI Expands PresentNow for Specialty Vehicle Dealerships

PCMI, a leading provider of administration software for the finance and insurance (F&I) product industry, has expanded its PresentNow module with new digital lite menu capabilities. This update specifically targets RV, Powersports, Personal Watercraft, and other specialty vehicle dealerships, addressing the unique challenges these dealers face in accurately rating and presenting F&I products.

PresentNow, designed with a robust specialty vehicle data set, aims to streamline the F&I selling experience by offering dealers a simpler way to generate accurate rates and present product packages. According to David Cartagena, Chief Product Officer at PCMI, specialty dealers have historically been underserved by F&I technology that is primarily tailored for traditional automotive transactions. PresentNow was developed with this gap in mind, combining specialty vehicle data and rating with a flexible workflow for packaging and presenting F&I products.

The new digital menu capabilities in PresentNow provide dealers with a comprehensive suite of tools to enhance their sales process. These tools include the ability to rate specialty vehicles accurately, build customizable product packages, and present these options to customers in a clear and digital format. Dealers can configure the selling experience to suit different vehicles, products, and dealership needs, ensuring a more tailored and efficient F&I selling process.

One key feature of the update is the capability to create default product packages and adjust them based on customer conversations. This dynamic flexibility allows dealers to present various payment and financing options to customers, enabling them to capture selections and move directly into the contracting process. The new capabilities also give dealers the option to control various aspects of the selling experience, such as markups, packs, product defaults, descriptions, and presentation settings.

The expansion of PresentNow’s capabilities is particularly significant for dealerships that deal with non-traditional vehicles such as RVs, Powersports, and Personal Watercraft. These specialty dealers often face challenges due to inconsistent vehicle data that can lead to inaccurate or missing rates. PresentNow addresses these challenges by providing a more consistent and accurate rating process, ultimately leading to better customer satisfaction and improved sales.

PCMI’s PCRS platform, which supports the expanded PresentNow module, is a cloud-based administration software solution designed to bring together policy and claims administration, risk management, reporting, integrations, and AI-powered capabilities in one scalable platform. Since its inception, PCRS has processed over 171 million contracts and 51 million claims, supporting more than 125 customers and 440,000 users worldwide. The addition of the new PresentNow capabilities further solidifies PCMI’s position as a leader in F&I software solutions for specialty dealerships.