Optigo AI Assistant Simplifies Building Automation Diagnostics
News related to:Optigo Networks · 2 min read
VANCOUVER, BC, Sept. 24, 2026 /CourierPR/ -- Optigo Networks has introduced the Optigo AI Assistant, a new tool embedded within its cloud-based OT monitoring platform, Optigo Visual Networks (OptigoVN), designed to simplify and democratize the process of diagnosing and managing building automation systems. The AI Assistant is a significant advancement in the field of building automation, addressing a longstanding challenge in the industry: the interpretation of diagnostic data, which is often available but requires specialized expertise to understand and act upon.
The problem has long constrained the building automation industry, as technicians can often identify issues within a network, such as unreachable devices, but struggle to determine the severity and appropriate course of action. This often leads to teams seeking outside vendors for guidance, causing delays and requiring the expertise of a small group of specialists. As a result, routine questions can become complex investigations that take days to resolve.
Optigo Networks has addressed this issue by training its AI Assistant on detailed, closed OT network data, technical documentation, and live troubleshooting sessions. This training process has resulted in a tool that can answer plain language questions about network behavior, device inventories, and network health scores using real, tested solutions on actual building networks. Instead of relying on opinions and hypotheticals from the open web, the Assistant provides concrete next actions based on documented resolutions.
The Assistant is embedded within OptigoVN, a cloud-based monitoring platform for BACnet building automation systems. The Assistant then provides clear answers, moving from symptoms to root causes and suggesting specific actions to take. Users can also generate client-ready output, including prioritized punch lists, summary reports, and emails to system integrators or building owners.
The introduction of the AI Assistant marks a significant step forward for Optigo Networks, as it offers advanced diagnostics capabilities that resolve findings down to individual devices across both BACnet/IP and MS/TP segments. The Assistant not only helps users understand their network's diagnostic results but also provides actionable next steps, including written punch lists and client reports, which are always available for further investigation.
The AI Assistant is now available for eligible subscriptions of OptigoVN, which is free to create. More information can be found at the company's website. Optigo Networks is available for interviews, podcast appearances, and technical briefings on OT monitoring, BACnet network design, and the practical use of AI in building automation.
The Optigo AI Assistant represents a significant advancement in the field of building automation, making it easier and more accessible for teams to diagnose and manage their networks. By reducing the need for specialized expertise and providing clear, actionable guidance, the Assistant is poised to streamline the process of network diagnostics and improve the efficiency of building automation systems.