Ntara Offers ROI Guarantee for PIM and DAM Implementations

NASHVILLE, TN, UNITED STATES, September 29, 2026 /CourierPR/ -- Ntara, a product experience management (PXM) agency specializing in enterprise product data and digital asset systems, today unveiled a first-of-its-kind program designed to guarantee return on investment (ROI) for qualifying product information management (PIM) and digital asset management (DAM) implementations. The ROI Guarantee program, announced at Shoptalk Fall at Music City Center in Nashville, provides service credits of up to 20% of implementation fees if the agreed-upon ROI targets are not achieved within 24 months.

The program, which Ntara CEO Andy Didyk described as a financial commitment behind ROI, is designed to address the growing scrutiny of technology investments by boards and executive leadership. According to recent data, up to 40% of companies that implement PIM and DAM systems are unsure if their investments ever pay off, and only 20% see measurable ROI within two years. The program aims to provide a financial buffer for clients who may not achieve the expected ROI within the first two years of a PIM or DAM implementation.

Under the ROI Guarantee, Ntara and its clients establish a defined ROI baseline and measurable targets during project discovery. From go-live, Ntara tracks progress against those targets quarterly. If the agreed-upon ROI targets are not met within 24 months, qualifying clients receive a service credit worth up to 20% of their implementation fees. The program is available for new PIM or DAM builds, full lift-and-shift replatforms, or enterprise-scale modernization projects built on Ntara’s Preferred Partner platforms: Inriver, Akeneo, Aprimo, or Bynder.

One engagement with consumer products company Kimberly-Clark demonstrates the measurable impact of this approach. The company achieved more than $10 million in agency cost savings from asset reuse, a 700% increase in monthly active users compared to its legacy DAM, and more than 2,300 hours saved annually.

To qualify for the ROI Guarantee, projects must represent a new PIM or DAM build, a full lift-and-shift replatform, or an enterprise-scale modernization project built on an Ntara Preferred Partner platform. Ntara will also showcase the guarantee at Henry Stewart's DAM and PIM New York events, held October 1-2, 2026.

Ntara's CEO, Andy Didyk, emphasized the importance of defining success from the outset and building the right strategy.

Ntara's methodology establishes ROI targets during discovery based on each client's business objectives, which may include measures such as reducing manual work, accelerating time to market, lowering content and agency costs, improving product data quality, and increasing adoption. Those targets inform implementation decisions and are tracked after go-live to determine whether the investment is producing the expected business impact.

The ROI Guarantee program underscores Ntara's commitment to helping companies achieve measurable ROI from their PIM and DAM investments. By providing a financial commitment behind ROI, Ntara aims to alleviate the financial risk associated with these critical enterprise systems. The program is expected to encourage more companies to invest in PIM and DAM, knowing they have a financial buffer to ensure their investments pay off.

Ntara will showcase the ROI Guarantee at Henry Stewart's DAM and PIM New York events, held October 1-2, 2026. The company's methodology and expertise in PIM and DAM have made it a leader in the industry, and the ROI Guarantee program is expected to further solidify its position as a trusted partner for companies looking to modernize their digital ecosystems.