Kaltura Wins Best Interactive Content Platform Award

New York, New York, Sept. 28, 2026 /CourierPR/ -- Kaltura, the Agentic Digital Experience company, has been honored with the prestigious Content Platform in the 2026 Digiday Technology Awards for its groundbreaking Kaltura Agentic Avatars. This recognition underscores Kaltura’s leadership in the realm of AI and automation tools, which are transforming the way organizations engage with their audiences and deliver personalized experiences.

The Digiday Technology Awards, which celebrate companies that are at the forefront of innovation in digital technology, have once again placed Kaltura at the pinnacle of the industry. The Kaltura Agentic Avatars, a key component of the company’s AI portfolio, have been instrumental in driving substantial improvements in audience engagement and lead generation, while also reducing live support costs.

Kaltura’s Agentic Avatars are designed to turn an organization’s own video and knowledge into live, conversational, and intelligent experiences. These avatars are not just question-answering tools; they are intelligent entities that understand the needs of the user and provide tailored responses in real-time. By assembling video clips, text, charts, and event details into a layout shaped by the conversation and by what they already know about the person, the avatars are grounded in verified, on-brand knowledge and are available across languages, around the clock.

These intelligent avatars have proven to be a game-changer for Kaltura’s clients, who have seen significant increases in both audience engagement and the number of sales-qualified leads. The results are measurable and quantifiable, with the avatars handling first-line guidance and escalating only the conversations that need a human intervention. This shift towards intelligent, conversational experiences is a reflection of the changing way people engage with information, moving away from static pages and endless search.

Kaltura’s continued expansion in the AI space is evident from its recent achievements. The company has recently received recognition from Gartner, Forrester, IDC, ISG Research, Frost & Sullivan, and Aragon Research across conversational AI, enterprise video, virtual events, and related digital experience markets. The company’s Avatar Video Production Studio, Avatar-Powered Roleplay for enterprise learning and training, and advances in real-time emotional intelligence for Agentic Avatars are all part of this ongoing innovation.

Kaltura’s mission is to power rich, agentic digital experiences across organizational journeys for customers, employees, learners, and audiences. Its platform combines intelligent content creation, enterprise-grade content management and intelligence, and multimodal conversational engagement capabilities. Kaltura serves leading enterprises, financial institutions, educational institutions, media and telecom providers, and other organizations worldwide.

Kaltura’s Agentic Avatars have not only won the Best Interactive Content Platform in the 2026 Digiday Technology Awards but have also demonstrated their effectiveness and potential across various industries and applications. The company’s continued focus on innovation and its commitment to delivering intelligent, conversational experiences are key factors in its success and recognition.