Jambo Reports Key Insights on Stakeholder Engagement Practices

EDMONTON, ALBERTA, CANADA, October 7, 2026 /CourierPR/ -- The report, a qualitative study based on interviews with twelve practitioners from six continents and seven sectors, including energy and utilities, government and public affairs, mining and resources, infrastructure, housing and nonprofit, independent advisory, and financial services, reveals that trust-building is central to effective stakeholder engagement. Practitioners across the board agree on four key lessons: trust through consistency, active listening, continuity of engagement, and early involvement. These lessons are not only critical for successful engagement but also align with Jambo’s core offerings, which include commitment tracking, a full audit trail, and a single record of every interaction over the life of a project.

However, the report also highlights a significant divergence among practitioners: the personal toll the work carries. Some practitioners described mediating conflict, absorbing public anxiety, and, in some cases, facing personal threats. This finding underscores the human aspect of stakeholder engagement, which often goes beyond the technical and strategic aspects. Chris Lang, the VP of Business Development at Jambo, emphasized the importance of reducing the record-keeping burden on practitioners.

Jambo’s software is designed to support these practitioners by centralizing engagement data and preventing the data silos that come with managing engagement in spreadsheets. The company’s ISO 27001:2022 and ISO 27017:2015 certifications ensure that the software is secure and transparent, providing stakeholders with the confidence they need. The report, available for download at www.stakeholderengagement.community, provides a comprehensive overview of the challenges and best practices in stakeholder engagement, offering valuable insights for practitioners and organizations alike.

The Stakeholder Engagement Community, a worldwide community for practitioners in stakeholder engagement and community consultation, champions the work of these practitioners by providing an online space where they can share resources, news, and information. Join the community at www.stakeholderengagement.community.

It highlights the shared goals and the personal challenges faced by practitioners, making it a must-read for professionals in the industry.