Invera Introduces AI Assistant Ivy for Metals Industry

Invera, a provider of metal enterprise and e-commerce solutions, has introduced Ivy, an AI assistant specifically designed for the metals industry. Integrated into the INVEX platform, Ivy combines large language model (LLM) technology with the company’s ERP infrastructure, offering a conversational interface for users to access business data and execute routine tasks.

Ivy’s primary function is to streamline operations by assisting with sales and production tasks. Sales Agents within Ivy help maintain order accuracy and update pricing in real-time, reducing the need for manual rework. This feature is particularly beneficial for sales and order management teams, ensuring that orders and pricing are always up-to-date without the need for extensive manual intervention.

Warehouse Agents, on the other hand, support planning and inventory teams. They can reschedule jobs when production is affected by unplanned downtime, log the reasons for changes, and manage quality issues such as damaged inventory tags. Additionally, Ivy can help resolve issues during the Ship Ready verification process, ensuring that shipments remain on schedule.

The integration of AI into the INVEX platform is part of Invera’s broader strategy to enhance operational efficiency in the metals industry. By embedding AI directly into the ERP infrastructure, Invera aims to provide users with a seamless and intuitive experience. Before executing any changes, Ivy confirms the action with the user, ensuring full oversight and control over operational decisions.

Invera’s commitment to the metals industry is evident in its long-standing presence, with over 700 sites in North America, Europe, and the Middle East. The company has been providing metal-specific e-commerce solutions since 1977, and with the introduction of Ivy, it continues to innovate and meet the evolving needs of metal service centers, stockholders, processors, distributors, and tube mills.

The new AI assistant is designed to be user-friendly and efficient, allowing metal companies to leverage modern AI technologies to improve their operations. As part of upcoming INVEX software releases, Invera plans to roll out additional capabilities, further enhancing the platform’s functionality and user experience.

In summary, Ivy’s introduction marks a significant step forward in the automation and optimization of metal industry operations, providing a practical solution that aligns with Invera’s mission to deliver innovative and practical solutions for the metals sector.