Interact Software Named Leader in Gartner Magic Quadrant for Fourth Year

NEW YORK and MANCHESTER, United Kingdom, Oct. 16, 2026 /CourierPR/ -- Interact Software, an AI-native employee experience and enterprise intranet platform provider, has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Intranet Packaged Solutions for the fourth consecutive year. This recognition follows the September 15 launch of Cue and Conductor, which extend Interact’s platform with AI capabilities that adapt the employee experience and coordinate work for the teams managing it.

Interact helps enterprises connect office, frontline, and distributed employees through targeted communications, trusted workplace knowledge, and personalized access to tools. Its platform brings company news, search, employee self-service, and community together, facilitating connections across roles, locations, and working patterns.

Supporting connected workforces at enterprise scale, Interact combines personalization, mobile access, integrations, and governance to deliver relevant information and services across complex workforces. The platform enables communications, HR, and IT teams to target information to the right audiences, connect employees with workplace resources, and understand how people engage with the experience.

Cue and Conductor, the latest additions to Interact’s platform, connect employee needs with coordinated action. Cue personalizes the intranet experience based on an employee's role, team, location, tenure, and live workplace context. Through its conversational interface, employees can ask questions, find trusted answers, open relevant tools and resources, and move directly to the next action. Answers remain traceable, actions are previewed, and existing permissions stay in force.

Conductor helps communications, HR, and IT teams manage the employee experience from a goal, such as launching a policy, improving onboarding, or cleaning up content. It builds the plan, drafts and targets content, coordinates approvals, schedules follow-up, and measures completion. Teams review the plan before Conductor acts, keeping human oversight central to the process.

Interact was also named a Leader in the IDC MarketScape: Worldwide Employee Experience for Integrated Employee Workspaces 2025 Vendor Assessment. The company received six G2 Fall 2026 badges: Easiest to Use, Highest User Adoption, and Most Likely to Recommend, with an additional Enterprise badge in each category. Interact was also recognized on Ragan’s 2026 HR Tech Hot List at the Employee Experience Conference in Nashville.

The recognition follows new research from Interact and Ragan Communications, based on a survey of 188 communications professionals. The report, From Engagement to Impact: The New Employee Experience Mandate, examines the gap between the employee outcomes communicators want to influence and what their current data can prove. While 62% of respondents said meaningful engagement includes employees taking a desired action, only 8% connect internal communications data to employee behavior or action.

Interact Software, an AI-native employee experience and enterprise intranet platform for internal communications, employee engagement, and workplace knowledge, serves more than 1,500 organizations worldwide, including Levi’s, Domino’s, Teva Pharmaceuticals, and Subway.