InteLogix Launches New Contact Center in Cairo
News related to:InteLogix · 2 min read
NEW CAIRO, Egypt, Sept. 23, 2026 /CourierPR/ -- Global BPO leader InteLogix has announced the launch of its new contact center in Cairo, Egypt, marking a significant expansion of its operations in the region. The facility, located in the heart of the New Cairo business district, represents the next phase of InteLogix's growth in Egypt, where operations began in 2018 under the name of Athear Marketing Services, before being acquired by InteLogix. The new contact center, which was inaugurated with a ribbon-cutting ceremony attended by company leadership and government officials, underscores the company's continued investment in the region and its commitment to providing multilingual services across global markets.
The new facility, which is equipped with advanced communications infrastructure and built-in redundancy, serves as a testament to InteLogix's dedication to delivering high-quality services to its clients.
InteLogix's Egypt operations provide access to a highly educated, technology-savvy, and multilingual workforce at competitive offshore rates. The team already supports multi-geo programs, including an enterprise utilities client serving U.S. and European markets. The new facility will significantly increase the company's capacity in the region, enabling it to better support growing client demand and deliver multilingual services across global markets.
The event also featured the participation of Eng. Ahmed Elzaher, CEO of Egypt's Information Technology Industry Development Agency (ITIDA), and Peter Ryan, President and Principal Analyst of Ryan Strategic Advisory. Their involvement underscores the significance of InteLogix's continued investment in the region and the company's expanding global delivery capabilities.
Elzaher further noted that InteLogix's acquisition of Egyptian company Athear illustrates the evolution of investment in Egypt's offshoring industry.
InteLogix's new contact center in Cairo is a significant step forward in the company's strategy to expand its global footprint, particularly in the region. The facility's advanced infrastructure and built-in redundancy ensure that it can support global client operations effectively. Additionally, the site's design prioritizes the employee experience, with amenities such as an on-site gym and other facilities designed to foster growth and engagement among the team.
The new facility's launch is a testament to InteLogix's commitment to building on its existing achievements in Egypt and positioning itself for continued success in the region. As the company continues to invest in the country, it is expected to further strengthen its position as a leading player in the global BPO sector.