InfoMC Health Launches incedo8 Platform for Healthcare Efficiency
News related to:InfoMC Health · 2 min read
WEST CONSHOHOCKEN, Pa., Nov. 11, 2026 /CourierPR/ -- InfoMC Health, founded in 1995 as InfoMC, has announced a significant rebrand and the launch of its next-generation platform, incedo8. The new identity and technology reflect the company's continued growth and commitment to advancing healthcare solutions for a complex and evolving industry.
The rebrand to InfoMC Health better encapsulates the company's full range of healthcare expertise, which has long served health plans, payers, provider organizations, and public-sector programs managing physical, behavioral, and social needs across diverse populations.
The incedo8 platform combines AI-assisted authorization approvals, a redesigned user experience, and a modern, standards-based architecture to help healthcare organizations improve operational efficiency, reduce administrative burden, and manage increasingly complex workflows. The initial incedo8 release, focused on utilization management, is now available, with additional capabilities to follow in stages.
One of the key features of incedo8 is AI-assisted authorization approvals. Machine learning analyzes historical authorization patterns to identify requests eligible for automatic approval based on customer-defined confidence thresholds, reducing repetitive manual reviews while maintaining clinical oversight of decisions requiring professional judgment. Requests that require review are automatically routed to the appropriate reviewers or teams, reducing manual triage.
The platform also features a modern, standards-based architecture that supports interoperability through FHIR and X12 data exchange, as well as custom flat-file formats. This aligns with industry standards and regulatory requirements, including the prior authorization provisions of the CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F). Additionally, the platform includes a redesigned user experience with a modern, intuitive interface and streamlined workflows that simplify daily tasks and improve efficiency for utilization management teams.
InfoMC Health's incedo8 platform is built on a proven foundation, supporting more than 30 million members across a wide range of healthcare programs. The new platform carries forward the operational knowledge gained from supporting these programs at scale. Following the initial utilization management release, care management and claims management capabilities are planned for subsequent releases.
The launch of incedo8 underscores InfoMC Health's commitment to innovation and its dedication to helping healthcare organizations navigate the complexities of modern healthcare operations. With its advanced technology and extensive experience, InfoMC Health is well-positioned to support the evolving needs of the healthcare industry.