HR Plays Critical Role in Shaping Human-Centric Practices with AI Adoption

TORONTO, Oct. 5, 2026 /CourierPR/ -- McLean & Company, a global HR research and advisory firm, has released a new report emphasizing the critical role of human resources (HR) in shaping human-centric practices and enabling emerging technologies. The report, titled "The Power of Human-Centricity," was unveiled at the McLean Signature 2026 conference, highlighting the importance of HR's involvement in technology decisions to ensure they strengthen the human experience at work.

According to McLean & Company's research, while 82.2% of organizations and 88.1% of HR teams believe they are human-centric, only 20% of HR teams consistently assess the impact of AI use cases on human-centricity before implementation. This gap underscores the need for HR leaders to intentionally embed human-centric practices into the design of work, decision-making, technology adoption, and HR service delivery.

The report outlines three key areas where human-centricity is crucial: 1. Technology Impacts: Higher adoption rates, accelerated AI maturity, and reduced costly rework. 2. People Impacts: A stronger sense of belonging, psychological safety, preserved agency, and empowerment. 3. Organizational Impacts: Sustained performance and growth, market competitiveness, and stronger retention and talent stability.

McLean & Company's findings also highlight the business case for getting human-centricity right as organizations scale AI and automation. The firm's HR Trends Report 2025 found that organizations whose executive leaders are highly proficient in human-centric competencies are 2.2 times more likely to achieve strategic goals and objectives. This underscores the need for leaders to treat human-centricity as a measurable organizational capability that strengthens strategy execution, builds resilience, and prepares the workforce for change.

The report provides HR leaders with a practical roadmap for intentionally embedding human-centricity into the design of work, decision-making, technology adoption, and HR service delivery. It aims to help organizations close the gap between intention and action, ensuring that technology decisions made for speed and efficiency today do not become tomorrow's trust, engagement, and retention challenges.

McLean & Company's insights emphasize the strategic importance of human-centricity in today's workforce. By integrating human-centric practices, organizations can build trust, strengthen performance, and make better technology decisions. The report is available for exploration on the official report page, offering a detailed framework, key findings, and guidance for putting human-centricity into practice.