gFiber Continues Dominance in J.D. Power Study

AUSTIN, Texas, Oct. 13, 2026 /CourierPR/ -- gFiber has been named the top provider for residential wired internet service in the South region by J.D. Power for the fourth consecutive year, a feat the company attributes to its ongoing commitment to delivering fast, fair, and reliable internet service. This achievement, which places gFiber at the top of every single evaluated study category in the South region, underscores the company’s dedication to customer satisfaction.

The South region accounts for approximately 80% of gFiber’s customer base, a significant portion of the company’s operations. gFiber was founded in 2010 as a Google experiment aimed at catalyzing the gigabit internet ecosystem. The company has since pioneered the gigabit and multi-gig internet future, maintaining its monthly internet prices without any rate increases for over a decade. gFiber currently serves customers in 19 states, with plans to expand its reach even further.

gFiber has achieved this remarkable feat in a row for the fourth consecutive year, a milestone that marks a significant achievement in the company’s history. The company’s customer-first approach focuses on simple, steady pricing, symmetrical upload and download speeds, ultra-reliable multi-gigabit connectivity even over Wi-Fi, and local customer support. gFiber’s consistent performance has not only earned it the top spot in the J.D. Power study but also numerous other awards, including five wins for PC Mag Readers’ Choice Awards, Best Overall and Fiber ISP, Best Fiber Internet Provider by Forbes, Carrier of the Year from Fierce Networks, and top recognitions from HighSpeedInternet.com, CNET, and many more.

The company’s commitment to its customers is evident in its consistent and transparent service, which is reflected in its high scores across seven JD Power study dimensions: consistently delivering high-quality service, value for price paid, resolving problems or complaints, ease of doing business, digital tools (such as website and mobile app), level of trust with provider, and people (such as representatives, support staff, and call center agents). gFiber’s dedication to its customers has not only earned it the top spot in the J.D. Power study but also numerous other awards, including five wins for PC Mag Readers’ Choice Awards, Best Overall and Fiber ISP, Best Fiber Internet Provider by Forbes, Carrier of the Year from Fierce Networks, and top recognitions from HighSpeedInternet.com, CNET, and many more.

gFiber’s customer satisfaction is not limited to the South region. The company’s consistent and transparent service, which is reflected in its high scores across seven JD Power study dimensions, has earned it the top spot in the J.D. Power study for the fourth consecutive year. gFiber’s commitment to its customers is evident in its simple, steady pricing, symmetrical upload and download speeds, ultra-reliable multi-gigabit connectivity even over Wi-Fi, and local customer support. The company’s success is not only a testament to its own efforts but also a recognition of its ability to deliver a superior internet experience to customers in 19 states, with plans to expand its reach even further.

gFiber’s dedication to its customers is reflected in its consistent and transparent service, which is reflected in its high scores across seven JD Power study dimensions. The company’s commitment to its customers is evident in its simple, steady pricing, symmetrical upload and download speeds, ultra-reliable multi-gigabit connectivity even over Wi-Fi, and local customer support. gFiber’s success is not only a testament to its own efforts but also a recognition of its ability to deliver a superior internet experience to customers in 19 states, with plans to expand its reach even further.