FULFLLD Expands Integration with ezCater for Live Tracking

FULFLLD, a dispatch and fleet management platform for brand-led delivery operations, has expanded its integration with ezCater, the leading food tech platform for US workplaces. The new feature allows restaurants to complete ezCater self-delivery orders through the FULFLLD driver app, ensuring a streamlined delivery experience for both restaurant brands and their customers.

The integration addresses a critical requirement from ezCater's 2026 Workplace Catering Insights, which revealed that 94% of workplace customers expect delivery notifications for their orders. By incorporating live tracking into its system, FULFLLD aims to meet this customer expectation without requiring restaurant brands to adopt additional tools.

Chris Heffernan, CEO of dlivrd tech, which owns FULFLLD, expressed enthusiasm about the expanded collaboration. "This expansion gives our mutual clients more options, more control, and more transparency than ever," he said. "With FULFLLD's industry-leading driver app, brands can streamline what happens behind the scenes, while still giving their customers the live tracking and status updates that are simply expected today."

FULFLLD is designed for brands managing their own drivers and third-party providers like DoorDash and Expedite from a single dashboard. The new integration allows ezCater self-delivery orders to flow through this system, providing a cohesive experience for dispatchers, drivers, and customers. Dispatchers can assign drivers, monitor routes in real time, and see status updates for ezCater orders alongside other delivery channels, without switching platforms.

For drivers, the FULFLLD app captures each stage of the delivery automatically and reports it back, ensuring that brands satisfy ezCater's live tracking and status update requirements without any additional manual work. This feature is particularly useful for multi-location restaurant groups and catering operators, who can manage routes, driver performance, and order statuses from a single point of control, regardless of the delivery channel.

FULFLLD’s platform is built to help catering, foodservice, and multi-location restaurant brands manage their in-house drivers, integrate external delivery providers, and maintain full brand control with real-time tracking, route optimization, and a single dashboard across every delivery channel. The integration with ezCater further enhances FULFLLD’s capabilities, making it a comprehensive solution for brands seeking to streamline their delivery operations while providing transparent and efficient service to their customers.