FRS and ProfitTrust Launch Duty Discovery for Customs Duty Recovery

Financial Recovery Strategies (FRS) and ProfitTrust have partnered to launch Duty Discovery, an AI-driven customs duty recovery platform aimed at helping importers nationwide reclaim overpaid U.S. customs duties. The new service is designed to identify and recover overpayments without requiring any upfront costs from the importers.

According to FRS, U.S. importers overpay more than $5.8 billion in duties annually, with errors present in roughly one in eight entries. Duty Discovery, which leverages advanced AI technology, analyzes historical import entries for Harmonized Tariff Schedule (HTS) classification errors, country-of-origin issues, and other discrepancies that result in duty overpayments. The platform allows companies to recover eligible overpayments for up to 300 days by filing Post Summary Corrections (PSCs) with the Customs and Border Protection (CBP).

Michael Epstein, Founder and CEO of FRS, stated, "Partnering with the ProfitTrust team on Duty Discovery is a natural fit for the FRS mission to help, save, and recover money for our clients. This is first-to-market AI technology that didn't exist until now, and we're excited to bring this to our clients and the market in mass."

Harris Love, Chief Relationship Officer at FRS, added, "FRS has spent years building trust with our clients as the recovery partner they turn to when money is owed to them and no one else is looking for it. Duty Discovery lets us bring that same commitment into the customs arena. ProfitTrust's technology does the heavy lifting, by optimizing the HTS codes, and our clients get to recover money that they didn't know was available to them."

Ben Richman, CEO and Founder of ProfitTrust, explained, "We built ProfitTrust to prove that recovery work doesn't have to mean manual reviews and guesswork. Partnering with FRS lets us put that technology in front of a much broader base of importers, backed by a team that already has the relationships and credibility to make this an easy yes for clients. This is exactly the kind of partnership that scales fast because both sides bring something the other doesn't have."

Vincent Annunziato, Senior Vice President at ProfitTrust, shared his experience, noting, "I spent more than 30 years at CBP, including leading the agency's modernization of its Automated Commercial Environment and its Partner Government Agency Single Window. Duty Discovery applies that same discipline from the inside of CBP, at scale, so importers can finally see what they're owed and recover it the right way."

Duty Discovery requires only a sample of entry summary packets to begin, typically 20 to 40 documents already generated by a company's customs broker. The platform returns a written findings assessment at no cost. Clients that choose to move forward pay nothing unless a recovery is made, and refunds are issued directly from CBP.

The partnership builds on FRS and ProfitTrust's existing collaboration on automated small parcel shipping refund recovery and reflects a broader push by both companies to expand each other's technology-driven recovery services across new categories of corporate overpayment.