Freightos Launches AI-Driven Platform for Air and Ocean Freight Forwarders

BARCELONA, Spain, Nov. 10, 2026 /CourierPR/ -- Freightos, the leading vendor-neutral global freight pricing, booking, and procurement platform, has launched a next-generation forwarder platform designed to streamline operations and enhance efficiency in the freight industry. The new platform, dubbed Freightos for Forwarders, aims to transform the way air and ocean freight forwarders manage their operations by integrating advanced artificial intelligence (AI) into everyday workflows.

According to Pablo Pinillos, Chief Executive Officer of Freightos, the new platform builds on the company’s extensive experience in connecting forwarders with carriers, rates, and market intelligence.

The new platform offers a high-speed foundation for rate management, customer quoting, and digital execution. It embeds pragmatic AI agents directly into everyday commercial workflows, enabling forwarders to move from customer inquiry to confirmed booking with greater speed and fewer manual handoffs. Live carrier capacity and Freightos Terminal benchmarks provide teams with immediate visibility into price competitiveness and broader market conditions.

Historically, freight forwarders were forced to bridge disconnected systems, piecing together emails, rate sheets, internal tools, and disparate carrier portals through manual entry. Freightos for Forwarders was created to digitalize execution by unifying contract and promotional tariffs, surcharges, customer-specific rules, and eBooking in a single platform. Now, the platform connects inbound customer inquiries directly into execution workflows, converting unstructured requests across communication channels, applying client-specific standard operating procedures (SOPs) and margins, and generating ready-to-send quotes in seconds.

The platform also allows forwarders to remain in full commercial control. Teams can centralize proprietary rates and business rules alongside live carrier capacity accessed through Freightos' proven connector suite, linking more than 75 global air and ocean carriers, and the 7LFreight trucking network. This combination eliminates system switching, stops repetitive data re-entry, and protects forwarder margins in volatile freight markets.

Open enterprise APIs enable forwarders to integrate Freightos rates, carrier connectivity, and workflows directly into their existing transportation management systems (TMS), enterprise resource planning (ERP), and internal systems. Alternatively, forwarders can deploy Freightos as the data and execution engine for their proprietary AI initiatives. Unlike point solutions that address only isolated stages of the logistics chain, Freightos connects commercial workflows directly to the global network where freight is booked and executed.

The next-generation of the Freightos for Forwarders platform is live and available globally for international air and ocean freight forwarders. Forwarders can schedule an operational demonstration, review modular API integrations, and explore platform capabilities by visiting the Freightos website at www.freightos.com/ai-for-freight-forwarding.