FirstLight Home Care Opens in West Des Moines

FirstLight Home Care of West Des Moines has opened its doors in West Des Moines, Iowa, bringing personalized, family-owned in-home care to the community. The agency, launched by Isaac and Courtney Miller, aims to provide high-touch, relationship-driven care that reflects each client's individual needs and preferences.

Isaac and Courtney Miller, who founded the agency, have built it on a boutique approach to care, emphasizing open communication and quick responses to changing needs. Services offered include companion care, personal care, respite for family caregivers, dementia care, and support for veterans and adults recovering from hospital stays or surgery. Every engagement begins with an in-home consultation and a written care plan developed in collaboration with the family.

The agency's commitment to attentive, dignified care is reflected in its standards. Every caregiver is a W2 employee of FirstLight Home Care of West Des Moines, carefully screened, thoroughly trained, fully insured, and supported by the local office. Should a scheduled caregiver be unavailable, the office arranges coverage to ensure no visit is missed. Families stay informed through electronic visit verification and access to caregiver notes, and a member of the office team is reachable at any hour, seven days a week.

FirstLight Home Care of West Des Moines serves West Des Moines, Clive, Urbandale, Waukee, Johnston, Des Moines, Grimes, Windsor Heights, and surrounding communities. Families interested in learning more or scheduling a complimentary in-home consultation may call 515-461-9248 or visit WestDesMoines.firstlighthomecare.com.

The agency is part of the FirstLight Home Care network, which includes over 300 independently owned and operated locations throughout the United States. FirstLight Home Care exists to help people have their best day, every day, providing compassionate home care so that families can have peace of mind knowing their loved ones are getting the support they need to live independently.

The Millers see the agency as a way to teach their daughters, Lyla (11 years old) and Tara Lynn (8 years old), about hard work, entrepreneurship, and serving others. Their daughters have already found a natural connection to the work, from assembling care packages for caregivers to helping plan staff appreciation events and joining their parents at community events and service projects.

FirstLight Home Care of West Des Moines is dedicated to providing personalized, non-medical in-home care for seniors, adults with disabilities, veterans, and families who need support at home.