Elligint Health and Laguna Health Partner to Enhance AI-Driven Care Management

EDISON, NJ, UNITED STATES, October 6, 2026 /CourierPR/ -- Elligint Health and Laguna Health have announced a strategic partnership aimed at enhancing AI-driven care management for health plans and their members. The collaboration pairs Elligint Health’s Helios® Intelligence Platform with Laguna Health’s conversational AI suite, providing health plans with expanded tools to support care teams and improve outcomes for their members.

Elligint Health, founded in 2024, is a mission-driven organization dedicated to making healthcare more proactive, connected, and intelligent. The company’s comprehensive solution includes the Helios® Intelligence Platform, which supports care coordination across millions of covered lives. Laguna Health, founded in 2020, offers conversational AI for care management teams, with products including Laguna Companion, Laguna Insight, and LISA.

The partnership is designed to help health plans extend care team capacity and improve outcomes for their members.

Laguna Health’s conversational AI tools will be integrated into Elligint Health’s existing platform, enabling care teams to manage higher caseloads while maintaining consistent, high-quality member interactions during high-risk moments. The partnership brings together two complementary capabilities: Elligint Health’s care management, utilization management, analytics, and population health infrastructure, and Laguna Health’s conversational AI.

For health plans working with Elligint Health, the partnership offers several benefits. Care teams will be able to: - Expand capacity to support more members without proportional increases in headcount. - Reduce the administrative burden on care teams so more time can be spent on complex, high-touch cases. - Maintain consistent outreach and follow-up at the moments in a member's care that matter most. - Surface real-time insights from member conversations that help care teams identify who needs additional support before problems escalate. - Review 100% of member interactions for quality and compliance rather than a manual sample.

Elligint Health’s payer clients will also gain access to Laguna Insight, which brings quality management, audit, and compliance review to every member interaction rather than a sampled subset. Health plans today typically review a small fraction of calls by hand, which leaves the majority of the member experience unmeasured and most coaching opportunities undiscovered. Laguna Insight evaluates interactions against a plan’s own quality and compliance criteria, including the standards that drive regulatory and accreditation review, and delivers the results to supervisors and quality teams with the supporting evidence attached.

In a published case study at a multi-state health plan, care teams recorded a 66% reduction in post-call documentation time and 99% accuracy in AI-generated clinical content. Additionally, 96% of care managers surveyed reported they are more efficient with Laguna. The same study also noted that 96 additional member enrollments per care manager per year were achieved.

Separately published case studies document a 26% efficiency improvement at a risk-bearing provider organization on a four-week implementation, and a 27% gain in call-preparation efficiency at a national payer services organization. Laguna Health’s clinical approach has been evaluated with results published in peer-reviewed journals.

Ultimately, the partnership is designed to benefit the members that payers serve, particularly those navigating vulnerable periods in their care journeys. By combining Elligint Health’s population health and risk insights with Laguna Health’s conversational AI tools, payers will be better positioned to ensure more members receive timely, consistent follow-ups by easing administrative burden, receive support that adapts to their individual needs and risk level, and experience fewer gaps in their care journeys.