Earnhardt Peoria Kia Wins 2026 Cars.com Consumer Satisfaction Award
News related to:Earnhardt Peoria Kia · 1 min read
Earnhardt Peoria Kia, a member of the long-standing Earnhardt Auto Centers family, has been honored with the 2026 Cars.com Consumer Satisfaction Award for Customer Service Excellence. The dealership, located in Peoria, Arizona, has been recognized for its exceptional customer service, as rated by vehicle shoppers across the United States.
According to Jamie Oldershaw, Vice President of Customer Experience at Cars.com, "Local dealerships are the foundation of the automotive industry, and our annual Consumer Satisfaction Award recognizes those that excel in customer experience. Earnhardt Peoria Kia stood out for providing a top-notch experience."
The award is based on top reviews from vehicle shoppers, highlighting the dealership's high levels of responsiveness and individual employee accountability. "From our sales and finance staff to our busy service department, everyone works hard to maintain an atmosphere of neighborliness. Our founder Tex always said: We treat everyone like family."
Clark added, "As an Earnhardt store, our NoBull approach really enables our staff to put the customer first. This year, the Earnhardt family is celebrating 75 years of business, and you can't do that without prioritizing each person who walks through our doors."
The Cars.com Dealer of the Year Award methodology evaluates dealerships based on their average star rating and the total number of reviews written about them during the 2025 calendar year, as well as their management response rate to those reviews. Earnhardt Peoria Kia's commitment to transparency, responsiveness, and seamless transactions has clearly paid off, earning them this prestigious award.
The dealership's success is a testament to its dedication to customer satisfaction and its long-standing commitment to the community. With over 16 million reviews to consider, Cars.com empowers shoppers to choose the best dealership while providing valuable insights to improve operations. Automakers supporting transparency, responsiveness, and seamless transactions across their network deliver a superior overall experience, as evidenced by Earnhardt Peoria Kia's award-winning performance.