CallTower Expands with Momentum Telecom Acquisition

SALT LAKE CITY and ATLANTA, Oct. 01, 2026 /CourierPR/ -- CallTower, a global leader in cloud communications, customer experience, and managed services, has significantly expanded its capabilities and customer base through the acquisition of Momentum Telecom’s voice and collaboration business. The transaction brings more than 3,500 Momentum customers and over 250 employees to CallTower, expanding its customer base to more than 8,500 organizations and significantly increasing its depth of executive talent, technical expertise, operational scale, and ability to serve customers worldwide.

The addition of Momentum’s cloud voice and collaboration business complements CallTower’s existing offerings, including cloud communications, customer experience, and managed services. The company now offers a more comprehensive suite of services, including Microsoft Teams, Webex by Cisco, Zoom, Five9, and Genesys, to its growing customer base.

The transaction also brings four senior leaders from Momentum to CallTower’s executive leadership team. Mark Marquez will serve as Chief Technology Officer, Jennifer Jacobs as Chief Operating Officer, Heather Levenberg as Senior Vice President of Human Resources, and Joe Coomes as Senior Vice President and General Counsel. These additions are expected to drive innovation and broaden CallTower’s product portfolio, extending its market reach and creating greater value for customers, partners, and employees.

Momentum will continue operating independently after the transaction, keeping its global network connectivity and managed services businesses under the Momentum name. The companies are working closely to maintain business continuity and support a smooth transition for employees, customers, and partners.

Since 2002, CallTower has delivered integrated communications, collaboration, contact center, customer experience, and artificial intelligence solutions across leading platforms. The acquisition of Momentum Telecom’s voice and collaboration business is a significant step forward in CallTower’s global growth strategy, creating a larger and more capable platform for continued expansion.

The transaction represents a major step forward in CallTower’s global growth strategy, creating a larger and more capable platform for continued expansion. The addition of complementary voice communications products, deep industry expertise, and established customer relationships positions CallTower to accelerate innovation, broaden its product portfolio, extend its market reach, and create greater value for customers, partners, and employees.

The acquisition substantially increases CallTower’s scale across managed communications services in the UC and CX technology stack, enabling CallTower to reinvest in new products, technology, talent, and customer capabilities while pursuing additional organic growth and strategic acquisitions. The more than 250 experienced Momentum employees joining CallTower are central to the strategic value of the acquisition.

Momentum will continue operating independently after the transaction, keeping its global network connectivity and managed services businesses under the Momentum name. The companies are working closely to maintain business continuity and support a smooth transition for employees, customers, and partners.