Buchanan Technologies Wins 10th Consecutive HDI Pinnacle Award
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GRAPEVINE, Texas, Sept. 29, 2026 /CourierPR/ -- Buchanan Technologies, a leading provider of managed IT services, has won the 2026 HDI Team Certified Pinnacle of Excellence Award. This marks the company’s 10th consecutive Pinnacle win and its 13th straight year of HDI team certification overall. The Pinnacle designation, awarded by HDI, the professional association for technical service and support, requires that 100% of an organization’s support staff hold current certification, from frontline agents through senior management. This stringent requirement must be re-earned each year, making a multi-year streak a meaningful measure of consistency.
Buchanan first earned HDI Team Certified status in 2014, 2015, and 2016, then advanced to the Pinnacle of Excellence tier in 2017, HDI’s top level of team certification. The company has held that tier every year since, for a run of 10 straight years, having spanned four acquisitions and a change in chief executive, changes that reshaped parts of the business without interrupting the certification streak.
Buchanan Technologies is an award-winning managed IT services provider that helps mid-market and enterprise organizations across North America and Europe modernize and secure their technology environments. With over 900 certified professionals across 10 global locations, services span Infrastructure and Enterprise Applications, including Service Desk, On-site Support, Cloud, Cybersecurity, and AI solutions. Founded in 1988 and headquartered in Grapevine, Texas, Buchanan serves more than 500 clients across multiple industries. Key strategic partnerships with Oracle, Microsoft, and AWS, combined with Gartner recognition, the HDI Pinnacle of Excellence award, and a 97% CSAT, demonstrate Buchanan’s commitment to quality, innovation, and measurable results.
Buchanan’s full certification history is listed on HDI's public recipient page. To learn more about Buchanan’s support team and its award history, visit buchanantech.com.