Axis Bank and Cognizant Partner for AMS 2.0 Initiative

Axis Bank and technology services provider Cognizant have partnered to enhance the bank's application management through a new initiative called AMS 2.0. This collaboration aims to strengthen delivery governance, improve operational consistency, and accelerate the adoption of automation across application support services.

Under the five-year agreement, Cognizant will support Axis Bank's systems across key business verticals, including Branch and Operations, Cards, Corporate Banking and Treasury, Core Platforms and Payments, Finance and Accounting, Retail and Wholesale Banking, and Data Platforms and Integration. The initiative is part of Axis Bank's broader technology transformation journey, focusing on building a scalable, resilient, and future-ready IT operating model.

Avinash Raghavendra, Group Head - Information Technology & Retail Operations at Axis Bank, commented, "The implementation of AMS 2.0 is part of our efforts to build a more resilient, scalable, and automation-enabled operations model. Cognizant has worked closely with the bank during this transition to support a complex application environment."

Ganesh Ayyar, President, Asia Pacific & Japan at Cognizant, added, "We are pleased to collaborate with Axis Bank as part of its AMS 2.0 initiative. Our teams are focused on supporting the bank's application management requirements through disciplined service delivery, governance-led operations, and the responsible use of automation to improve run stability and efficiency."

AMS 2.0 is designed to enhance service reliability and cost efficiency while enabling productivity, scalability, and standardized processes. The initiative places a strong emphasis on governance, compliance, and operational discipline. Axis Bank, one of the largest private sector banks in India, offers a wide range of services to customer segments, including Large and Mid-Corporates, SMEs, Agriculture, and Retail Businesses.

The bank's Axis Virtual Centre is present across eight centers with 1,700 Virtual Relationship Managers as of June 30, 2026. Axis Bank's extensive network includes 6,295 domestic branches (including extension counters) and 12,564 ATMs and cash recyclers spread across the country. The bank's commitment to innovation and technology is evident in its strategic focus on building a robust IT infrastructure to support its evolving business and technology needs.

Cognizant, a leading AI builder and technology services provider, brings its expertise in automation-led practices to support Axis Bank's AMS 2.0 initiative. The collaboration underscores Cognizant's commitment to delivering high-quality, scalable, and efficient technology solutions to its clients.

This partnership is expected to drive user experience, efficiency, and productivity for Axis Bank's stakeholders. By leveraging Cognizant's advanced technology and governance frameworks, Axis Bank aims to deliver a superior stakeholder experience across critical banking platforms.