Avature Unveils Cortex to Enhance AI and Human Collaboration

SCOTTSDALE, Ariz., Nov. 3, 2026 /CourierPR/ -- Avature, a provider of configurable enterprise software, has unveiled Cortex, an intelligent cognitive layer designed to expand human capabilities by planning and coordinating work across AI agents, applications, and people. This new solution, available to select customers as a native Avature product, leverages the company’s existing business context to enable users to direct work and understand agent activity and outcomes, while providing IT with control and visibility over execution.

For over two decades, Avature's configurable platform has allowed customers to define their operations through their own data models, workflows, business rules, and permissions. Cortex builds on this foundation by helping AI agents understand records, follow processes, and act within organizational boundaries. The solution can receive instructions through Avature Copilot or connected workplace messaging tools, or start work from an event or existing process. It breaks work into tasks, identifies dependencies, and routes steps to specialized agents, people, or deterministic application workflows when the path must stay fixed.

For example, after a candidate accepts an offer, a hiring manager can use a workplace messaging app to coordinate onboarding. Using the role, location, and start date, Cortex plans steps such as transferring approved details to the HRIS, collecting documents, initiating a background check, and requesting equipment through an IT fulfillment agent. If an approval stalls, Cortex identifies who must act and flags potential start-date delays. Users can monitor progress and intervene, with each step governed by organizational policies and permissions.

At runtime, each agent retrieves relevant enterprise and record context from customers' Avature data models, workflows, and business rules within its permissions. Cortex maintains memory and state across interactions, allowing users to refine direction without losing progress or repeating background information. The solution connects enterprise agents and applications through Avature's integration framework and open protocols, including MCP and A2A, carrying context and results across handoffs. Purpose-built bots can complete steps through legacy systems' existing interfaces.

Cortex governs all agents, including third-party agents, through identities, permissions, allowed actions, and approval requirements. Guardrails support data privacy and output quality. The Agent Command Center shows IT teams running agents, their models, and costs. Diagnostics identify cross-system failures and bottlenecks, while budget limits keep usage within organizational boundaries.

Avature's platform and solutions currently serve 110 Fortune 500 companies in more than 164 countries and 32 languages. The company has offices in Buenos Aires, London, Madrid, Melbourne, Munich, New York, Paris, Shenzhen, and Virginia.