Attorney Assistant Launches Affordable 24/7 Human Call Handling for Law Firms

CONSHOHOCKEN, Pa., Oct. 21, 2026 /CourierPR/ -- Attorney Assistant, a staffing and virtual assistant company tailored for law firms, has launched a new service that promises to bring live, 24/7 human call handling to legal practices at an affordable price. Starting at $497 per month, the service aims to address the growing issue of unattended calls in the legal industry, where callers often find themselves navigating through automated phone trees or leaving messages.

The company’s Frontline service operates on a human-in-the-loop model, where artificial intelligence (AI) handles the busywork around each call, while trained professionals ensure the quality of the interaction. Ostroff explains that the company leveraged AI to automate tasks such as logging, routing, CRM updates, follow-up scheduling, and quality assurance (QA) flagging. This automation significantly reduced the cost of live, 24/7 coverage, making it accessible to small firms with limited resources.

Under the new service, calls are answered by trained specialists who can speak in English or Spanish, day or night. Each call is followed up with a structured cadence, ensuring that leads are not left unattended. The AI system captures call notes, schedules follow-ups, and flags any issues that need human attention. QA reviews every call to ensure that no important details are missed.

The launch of this service comes at a critical time for the legal industry. Research from MIT indicates that the odds of reaching a lead drop dramatically with delayed responses. Additionally, a 2025 study by LegalNavigator.ai found that 34.8% of calls to law firms went unanswered during posted business hours, a figure that increases significantly outside of regular working hours. Attorney Assistant’s service aims to bridge this gap, ensuring that clients receive immediate attention and follow-up, regardless of the time of day.

Ostroff emphasizes the importance of combining AI with human expertise. The service is designed to be seamlessly integrated into existing law firm systems, allowing firms to plug in the virtual staff and live intake teams provided by Attorney Assistant.

Attorney Assistant’s Frontline service is now available for law firms to book, starting at $497 per month. This pricing makes it an attractive option for solo practitioners and small firms looking to enhance their client engagement without breaking the bank. By offering live, quality-controlled call handling, Attorney Assistant is positioning itself as a solution to the growing problem of unattended calls in the legal industry.